Magimix Reviews

I got my new Magimix 5200XL yesterday to replace my old one. I've already grated cheese, sliced up some veggies, whipped up cookie dough, and made cheesecake filling!

This machine is fantastic. My mom had one, and I decided to get one when I first tied the knot. It has served me well for 36 years. Can you believe that?

I can't recommend Magimix food processors enough. They're just so dependable. Honestly, I won't touch anything else, and even though they cost a pretty penny, they're absolutely worth every cent.

I own a 4200XL and ran into a few problems with it. I reached out to Magimix's support team, and they were absolutely fantastic. They asked me to send a video showing the issue, confirmed there was a problem with the machine, organized the pickup on their end, and got it fixed up.

The entire process was wrapped up in under a week; they were super quick to respond and genuinely concerned.

I’d totally suggest their products to anyone looking.

I've had the Magimix gelato expert ice cream maker for three years, and just two weeks ago, it stopped freezing up. When I called Magimix support, they mentioned that I might need to regas the unit, but they don’t handle that themselves. Instead, they gave me the contact info for another company that does.

That other company got back to me saying they’re swamped and can’t assist. So, I went back to Magimix, and their response was pretty much, 'What can we do? You’ll need to find someone to fix it on your own.' Honestly, this isn’t the kind of support I expect from a 500GBP ice cream maker brand.

The motor unit on my 8-year-old Magimix 4200XL started acting up. I reached out to Magimix support, and they were super quick to respond and get it sorted out. Hats off to a brand that provides a 30-year warranty on their motors and actually stands by it without any fuss.

This here is my take on the Magimix Cuisine 5 200XL that my wonderful husband gifted me about three years back. Honestly, I can't stand it! It fails to do what it’s meant to do. Every single time I pull it out to chop, whip up some soup, or knead dough, it just doesn’t work! Just now, I attempted to make short pastry, and it spun around without even mixing the dough properly!
I can’t tell you how let down I feel with this pricey gadget, which really gets me riled up since my husband shelled out a good chunk of change for it. I’d say steer clear of this one at all costs!

Back in July 2021, I got myself a Magimix 5200XL Premium food processor, and let me tell you, I’m totally hooked on it—using it almost every single day. So, I thought, why not spoil myself with the Cook Expert too? This thing is built like a tank and gets daily use, delivering awesome results every time.
Recently, I reached out to customer support about a software update for the Cook Expert. They were fantastic and sent me the update on a USB stick.
These products are top-notch, and the customer service is just as great. Seriously, what else could you want?

I've been using my Magimix Cook Expert for some time, and let me tell you, the sturdy and durable construction is way better than that flashy, all-plastic German brand. I've received a couple of software updates that introduced some cool new features, and honestly, I can't imagine cooking without my CE. The temperature control is incredibly accurate, making it ideal for sous vide cooking—it's my favorite method for preparing steak these days.

Honestly, this is the best kitchen gadget I've ever purchased! I find myself using it at least five times a week, if not more! I switched from the Magimix 4200xl to the Cookexpert, and it’s just fantastic. There are awesome recipes available through a book, an app, or online!

I've been using Magimix food processors for ages...the quality is unbeatable and they endure no matter how much you put them through. I just got a newer model and the customer support has been top-notch. Honestly, I can't find anything wrong with Magimix, and I’d highly suggest any of their offerings.

Not long ago, I reached out to Magimix UK about an issue with my appliance. The response from the team was super quick, and they sorted out the problem. They were really helpful, and I’d definitely feel good about getting in touch with them again if I have any questions. I reckon the quality of the staff matches the high standard of the machine, and I’d recommend both without hesitation.

Back in February 2021, we picked up a Magimix food processor, but one of the blades ended up getting warped. When we went to the store where we bought it, they told us that the issue wouldn’t be covered by the warranty.

So, we reached out to Magimix directly and got in touch with Jenny, who was just fantastic. She assisted us in getting a new blade along with an accessory box. The email communication was top-notch, with responses coming either the same day or the next. Other companies could really take a page from their book.

I’d definitely recommend this brand. Their products and customer service are truly outstanding.

Shipping from a distance, I gotta say this brand is reliable. I'm really grateful for their service. Living in Ireland, I thought I was out of the delivery zone, but Sarah, the sales manager, was on the ball and cleared up my confusion quickly. Today, my Magimix arrived, and I can't wait to whip up a fantastic meal!

Completely unbelievable, I ordered a Magimix 3200XL from Nisbets. When I tried to use it, it appeared to be non-functional.

I reached out to customer service, and they canceled my warranty because it was bought with a business account, and supposedly, the machine is only meant for home use.

Can someone explain why they sent a defective machine and refuse to take responsibility for it??

I'm really upset, steer clear of this product!!!

Terrible customer support unworthy of its purpose, just like the Magimix 316 Compact I recently purchased, where the bowl and lid got totally jammed. Thankfully, Curry's provided fantastic customer service, and I received my refund quickly. I won't be buying another Magimix, fearing the same issue might pop up again - such a letdown.

I recently bought a food processor for my daughter but accidentally entered the wrong shipping address. I reached out to Magimix right away, and they got back to me super fast. They told me it was no big deal; just send them the correct address, and they'd make sure the product got sent there. It's nice to deal with customer service that's not just friendly but actually fixes issues. Really impressive service. Thanks a lot, Magimix! J Murray Northern Ireland